Citadel AI Inc. (CEO: Hironori Kobayashi; “Citadel AI”) today announced that it will provide Sumitomo Mitsui Banking Corporation (President and CEO: Akihiro Fukutome; “SMBC”) with AI governance solutions to help SMBC safely and securely scale its use of generative AI.
SMBC will use Citadel AI’s solutions to build a common platform that standardizes risk assessment and provides continuous monitoring and guardrail capabilities. Through this deployment, Citadel AI will support SMBC in advancing its enterprise-wide AI governance and enhancing the effectiveness of its generative AI risk management.
Background
As the adoption of generative AI expands across customer-facing services and internal business operations, organizations increasingly require mechanisms not only for pre-deployment evaluation of AI-powered systems, but also for continuously monitoring safety and reliability post-deployment to drive ongoing improvements. Furthermore, as the number of business operations and services incorporating AI grows, combining enterprise-wide standard evaluation metrics with customized metrics based on specific use cases becomes essential to balancing AI evaluation quality with speed of adoption.
For financial institutions in particular, establishing a rigorous management framework aligned with the specific operational purposes and risk profiles of generative AI is critical from the perspectives of customer protection, information management, and regulatory compliance.
Solutions Overview
– Standardizing and Streamlining Risk Assessments
SMBC is developing company-wide evaluation metrics and test data to consistently assess risks associated with generative AI. To support this initiative, Citadel AI will assist in this development, while also supporting the establishment of a unified operational process for conducting continuous risk assessments starting before AI applications are deployed.
– Guardrails through Real-Time Monitoring and Control
The solution monitors and controls prompt inputs and generated responses for active AI applications in real time. It immediately detects malicious inputs attempting to extract confidential information or inappropriate, unsafe responses, triggering blocking actions and alert notifications.
These capabilities will be utilized in SMBC’s ongoing initiative to establish a common enterprise monitoring and guardrail infrastructure.
Future Outlook
By providing these solutions to SMBC, Citadel AI will contribute to the development of a framework for continuously assessing and managing generative AI risks. Embedding AI governance into day-to-day development and operations will help the bank expand the safe and trusted use of generative AI in customer-facing services and business operations.
[About Sumitomo Mitsui Banking Corporation]
Company name: Sumitomo Mitsui Banking Corporation
Representative: Akihiro Fukutome, President and Chief Executive Officer (Representative Director)
Head office: 1-1-2 Marunouchi, Chiyoda-ku, Tokyo, Japan
Website: https://www.smbc.co.jp/
[About Citadel AI]
Company name: Citadel AI Inc.
Address: Todaimae HiRAKU GATE 301, 2-3-10 Mukogaoka, Bunkyo-ku, Tokyo, Japan
Representative: Hironori Kobayashi, Representative Director
Established: December 10, 2020
Business overview: Citadel AI is a global startup founded in Japan with the mission to “Build Trust in AI.” Its engineering team, led by a Chief Technology Officer who previously worked at Google’s U.S. headquarters, develops and provides AI governance solutions for major companies in sectors including finance, healthcare, manufacturing, and human resources, as well as international certification bodies.
Website: https://citadel-ai.com/
Contact for Inquiries
Citadel AI Inc.
Email: info@citadel-ai.com
